Knowledge base

Explore How-To's and learn best practices from our knowledge base.

Popular articles

• Carpool Mobile App | Trip Experience Feedback

  This article is designed to help users understand and resolve common issues ...

• Carpool Mobile App – Troubleshooting Login & Access Issues

  This article provides guidance on resolving common login and access issues w...

• What Notifications will I receive for my Carpool and Parking Reward?

  Once a carpooler (driver/rider) submits a booking request, notifications for...

• Important Update: Enhancing the Login Experience with Auth0 Actions

  Overview Liftango is committed to providing the most secure and seamless...

• How to Change a Carpool Network/Site

  Choosing the correct carpool network or site is essential for accurate trip ...

• Do I have to enable location services?

  Yes, enabling location services is required!   Why is it important? So we ...

• Carpool User Sign Up - Mobile Application

  To enjoy the benefits of ride sharing, users must sign up via the Liftango&#...

• Have I been assigned a car park for my ride?

  If you're lucky enough to belong to an organisation that has set aside a...

• How to Manage Carpool Requests and Trips

  5 STEPS 1. Click the start tutorial to start. You can use the magnifying ...

• Manage My Vehicles in the Carpool App

  This guide provides instructions for managing vehicles in the carpool app. W...