Knowledge base

Explore How-To's and learn best practices from our knowledge base.

Popular articles

• I haven't received my verification email

  Oh no! We promise we're not ignoring you. Let's get that email t...

• Carpool User Sign Up - Mobile Application

  To enjoy the benefits of ride sharing, users must sign up via the Liftango&#...

• Matched Fixed Route Journey - Passenger Experience through App

  Aside from the On-Demand Bus product, we have a Fixed Route product that run...

• Passenger Onboard Payments

  Implementing a system of partial payment, coupled with a feature enabling dr...

• How will I be notified of my match and parking rewards?

  Once a carpooler (driver/rider) submitted a booking request, notifications f...

• Carpool Matching Guidelines

  Whether you are new to carpooling or a seasoned carpooler, these guidelines ...

• In-App User Account Deletion

  Delete Account User Account Deletion is a feature that allows the users to ...

• Where can I find my ride history?

  You've been a diligent carpooler, and it's only natural that you&...

• Have I been assigned a car park for my ride?

  If you're lucky enough to belong to an organisation that has set aside a...

• Admin Portal - Managing Users and Team Members

  This tutorial will help you on user and team member management through Admin...