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Knowledge base

Explore How-To's and learn best practices from our knowledge base.

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  • In-App User Account Deletion

    Delete Account User Account Deletion is a feature that allows the users to ...

  • I haven't received my verification email

    Oh no! We promise we're not ignoring you. Let's get that email...

  • Unable to reset password

    Good day!  Welcome to Liftango Support! We’re thrilled to see you here a...

  • How do I check my carpool stats?

    Are you curious to know how many rides you've shared with another carpo...

  • Carpool User Sign Up - Mobile Application

    To enjoy the benefits of ride sharing, users must sign up via the Liftango&#...

  • Private Rides Feature

    Private Ride The default matching that occurs for a carpool request will...

  • Single Sign On (SSO)

    What Is Single Sign-On? Single sign-on (SSO) is an authentication method...

  • Repeated Rides Feature

    Repeated Ride Recurring bookings can be made as far as 7 days ahead via ...

  • Where can I find my ride history?

    You've been a diligent carpooler, and it's only natural that yo...

  • I've been given a parking ticket - what do I do?

    Oh no! This means that you've parked in a bay that has been set aside f...

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