Knowledge base

Explore How-To's and learn best practices from our knowledge base.

Popular articles

• Where can I find my ride history?

  You've been a diligent carpooler, and it's only natural that you&...

• Have I been assigned a car park for my ride?

  If you're lucky enough to belong to an organisation that has set aside a...

• Admin Portal - Managing Users and Team Members

  This tutorial will help you on user and team member management through Admin...

• Ops Portal - Fixed Route Match (Google API Integration)

  Besides ODB, we have a Fixed Route product that runs like traditional buses...

• Matched Fixed Route Journey - Passenger Experience through App

  Aside from the On-Demand Bus product, we have a Fixed Route product that run...

• Knowledge Database Search and Logging a Level 2 Support Request

  This article highlights the use of the support portal to search the knowled...

• Admin Portal List View Customisation

  What are the updates?  Mainly, the new feature of the Admin Portal pages i...

• Operations Portal List View Customisation

  What are the updates?  Mainly, the new feature of the Operations Portal pa...

• How to create carpool bookings?

  CARPOOL BOOKING TABLE OF CONTENTS 1. Create New Ride Request 1.1. Re...

• In-App User Account Deletion

  Delete Account User Account Deletion is a feature that allows the users to ...