Liftango Knowledge Base
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Knowledge base
Explore How-To's and learn best practices from our knowledge base.
Frequently Asked Questions
General Carpooling
9
Why should I start carpooling?
Why is Liftango only for certain groups?
Why do I have to use my university/company email address?
First time carpooler? Some etiquette tips for you!
I need a ride now!! Can you pick me up?
See all 9 articles
Matching Rides
5
Carpool Matching Guidelines
Help! We're in a hurry and can't match a ride!
Why am I shown rides that don't match my request?
Where can I find my ride history?
What Notifications will I receive for my Carpool and Parking Reward?
How to Use the App
14
Carpool User Sign Up - Mobile Application
Single Sign On (SSO)
Do I have to enable location services?
Manage My Vehicle using the Carpool App
How to Manage Carpool Requests and Trips
See all 14 articles
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Troubleshooting
Signing Up and Passwords
4
I haven't received my verification email
I signed up with the wrong email address - what do I do?
Password Guidelines: Creating Strong and Secure Password
Zoho Assist and Device Screen Sharing Tutorial
Parking
1
I've been given a parking ticket - what do I do?
How to raise issue to support?
1
Knowledge Database Search and Logging a Level 2 Support Request
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Help Desk Software
by Freshdesk