It can happen. You signed up with your personal email address rather than the one that you use at work, or at uni. 

Perhaps you've tried to create a ride and been rejected, or have received an email to let you know that all is not good with your account.

Don't panic - there's no harm done. Just create a new account with the correct email, and continue on your way.

Your original account is sitting in limbo, in a carpooling network designed specifically for wrong email addresses, and will stay this way until it's eventually cleaned up.

If you're still having trouble with signing in, though, just contact and we will get you up and running.