18 STEPS
1. Matched Fixed Route Passenger Experience through Operations Portal.
Click 'Start Tutorial' to begin.

2. Using your credentials, login to the Operations Portal.

3. User will be redirected to Home Page.

4. To view the list of bookings, user may either click the 'Bookings' icon on the homepage or sidebar.

5. To view the list of bookings, user may either click the 'Bookings' icon on the homepage or sidebar

6. List of bookings will appear. Records can be sorted by their status, created time, updated time and booking time.
To create a booking request, click 'Booking request' icon on the top-right side of the page.

7. List of bookings will appear. Records can be sorted by their status, created time, updated time and booking time.
To create a booking request, click 'Booking request' icon on the top-right side of the page.

8. Booking request window will appear.
Enter the ride details (date, time, arrival address, departure address and passenger details) before clicking 'Submit Booking Request'.

9. Booking request window will appear.
Enter the ride details (date, time, arrival address, departure address and passenger details) before clicking 'Submit Booking Request'.

10. The system will evaluate the ride details and offer a fixed route journey if it satisfy the client rules.
It follows the schedule that matches the Google API for bus schedules.

11. Click 'View Booking Information' to see more details of the trip.

12. Upon clicking, the details of the ride will be shown (ride id, date, time and trip instructions).

13. The details shown in the Operations Portal is also reflected in the app.

14. If the ride did not satisfy the Fixed route matching rules, system will offer ODB match.

15. On this case, the system offered an 'ODB Match'.
Click 'View Booking Information' to see more details of the trip.

16. Upon clicking, the details of the ride will be shown (ride id, date, time and trip instructions).

17. The details shown in the Operations Portal is also reflected in the app.

18. End of tutorial. Click 'Finish Tutorial'.
