Besides ODB, we have a Fixed Route product that runs like traditional buses/shuttles where they have a set of stops (a route) and times in which they need to arrive by. Fixed route has matching rules that system evaluates before coming to an ODB match. 


Below is the walkthrough of the Fixed Route Match (Google API Integration). 


18 STEPS

1. Matched Fixed Route Passenger Experience through Operations Portal.

Click 'Start Tutorial' to begin. 

Step 1 image

2. Using your credentials, login to the Operations Portal.

Step 2 image

3. User will be redirected to Home Page.

Step 3 image

4. To view the list of bookings, user may either click the 'Bookings' icon on the homepage or sidebar.

Step 4 image

5. To view the list of bookings, user may either click the 'Bookings' icon on the homepage or sidebar

Step 5 image

6. List of bookings will appear. Records can be sorted by their status, created time, updated time and booking time.

To create a booking request, click 'Booking request' icon on the top-right side of the page.

Step 6 image

7. List of bookings will appear. Records can be sorted by their status, created time, updated time and booking time.

To create a booking request, click 'Booking request' icon on the top-right side of the page.

Step 7 image

8. Booking request window will appear.
Enter the ride details (date, time, arrival address, departure address and passenger details) before clicking 'Submit Booking Request'.

Step 8 image

9. Booking request window will appear.
Enter the ride details (date, time, arrival address, departure address and passenger details) before clicking 'Submit Booking Request'.

Step 9 image

10. The system will evaluate the ride details and offer a fixed route journey if it satisfy the client rules. 
It follows the schedule that matches the Google API for bus schedules. 

Step 10 image

11. Click 'View Booking Information' to see more details of the trip.


Step 11 image

12. Upon clicking, the details of the ride will be shown (ride id, date, time and trip instructions).

Step 12 image

13. The details shown in the Operations Portal is also reflected in the app.

Step 13 image

14. If the ride did not satisfy the Fixed route matching rules, system will offer ODB match. 

Step 14 image

15. On this case, the system offered an 'ODB Match'.

Click 'View Booking Information' to see more details of the trip.

Step 15 image

16. Upon clicking, the details of the ride will be shown (ride id, date, time and trip instructions).

Step 16 image

17. The details shown in the Operations Portal is also reflected in the app.

Step 17 image

18. End of tutorial. Click 'Finish Tutorial'.

Step 18 image

 


15 STEPS

1. Matched Fixed Route Passenger Experience through Operations Portal.

Click 'Start Tutorial' to begin. 

Step 1 image

2. Using your credentials, login to the Operations Portal.

Step 2 image

3. User will be redirected to Home Page.

Step 3 image

4. To view the list of bookings, user may either click the 'Bookings' icon on the homepage or sidebar.

Step 4 image

5. To view the list of bookings, user may either click the 'Bookings' icon on the homepage or sidebar

Step 5 image

6. List of bookings will appear. Records can be sorted by their status, created time, updated time and booking time.

To create a booking request, click 'Booking request' icon on the top-right side of the page.

Step 6 image

7. List of bookings will appear. Records can be sorted by their status, created time, updated time and booking time.

To create a booking request, click 'Booking request' icon on the top-right side of the page.

Step 7 image

8. Booking request window will appear.
Enter the ride details (date, time, arrival address, departure address and passenger details) before clicking 'Submit Booking Request'.

Step 8 image

9. Booking request window will appear.
Enter the ride details (date, time, arrival address, departure address and passenger details) before clicking 'Submit Booking Request'.

Step 9 image

10. The system will evaluate the ride details and offer a fixed route journey if it satisfy the client rules. 
It follows the schedule that matches the Google API for bus schedules. 

Step 10 image

11. Click 'View Booking Information' to see more details of the trip.


Step 11 image

12. Upon clicking, the details of the ride will be shown (ride id, date, time and trip instructions).

Step 12 image

13. The details shown in the Operations Portal is reflected in the app as well.

Step 13 image

14. End of tutorial. Click 'Finish Tutorial'.

Step 14 image

15. Scroll down and that's it. You're done.

Step 15 image

Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/1998231/Matched-Fixed-Route---Passenger-Experience-through-Operations-Portal