We are committed to ensuring the utmost security of your data and maintaining a safe experience when using our platform. As part of our ongoing efforts to enhance security, we are implementing changes to the login process, specifically regarding password management. We want to inform you about the upcoming password reset procedure and the improvements it brings to our system.
Next time you log in to our portal, you will notice a change in the authentication process. To ensure the highest level of security, we are introducing a new and improved password management configuration. This enhancement aligns with industry best practices and is designed to protect your account from unauthorized access.
Note: A pop-up box will appear after a user has entered a valid email address when logging in the admin portal. This is how the process will be moving forward.
Password Reset Process
Upon logging in, you will need to reset your password using the "Forgot password" button. This process ensures that only you have access to your account and that your credentials remain confidential. Please be assured that our operations portal sessions are valid for 30 days. This means that you might not be required to reset your password until your current session expires. This change aims to provide a seamless experience while maintaining strong security protocols.
Password Policy Requirements
As part of this security enhancement, we have implemented password policy requirements to ensure the complexity and strength of your password. When creating a new password, please keep in mind the following guidelines:
✓ Password must contain a lower case letter
✓ Password must contain an upper case letter
✓ Password must contain a number
✓ Password must contain at least 8 characters
✓ Passwords must match
✓ Password must contain a special character or a space
✓ Password must not contain a leading or trailing space
See step-by-step instructions below for reference.
Ensuring a Secure Experience
We understand the importance of protecting your data, and this update reflects our commitment to providing a secure platform for your operations. Rest assured that this change will not impact the correct behavior of the portal. Instead, it adds an additional layer of security to your account and the information you entrust to us.
If you have any questions or concerns regarding this security enhancement, please do not hesitate to reach out to our support team. We value your partnership and appreciate your understanding as we work together to ensure the highest standards of security.