If you're lucky enough to belong to an organisation that has set aside a few carpark bays for their members, then most times you create a ride you will automatically be assigned a car park.

Below are steps on how you can check if you are assigned a carpark:

Your organization might include an image in the pop out screen for additional visual reference about the car park. For example, it could be the picture of the car park's entrance or the boom gate PIN.

  1. On your carpool app's homepage, select any of your rides. 
  2. Look for the trophy. If you see it, congratulations!! - your parking problems are over, at least for one day.
  3. You can just press on the trophy to see more details on where you'll be parking.

Riders do not receive the car park location notification but selecting the trophy provides details of the carpark.

Full disclosure: you might miss out sometimes. If you find yourself without a park, take a look at the main reasons that this can happen, and what you can do to make sure it doesn't happen to you.

The confirmation of getting a successful carpool does not necessarily mean you have managed to get a car park. Follow the instructions above to review the ride in detail to see if you have a trophy and select the trophy to find out which carpark and potentially bay you have been assigned. 

There is a feature that can be enabled for including notifications in the app - for more details on all notifications see How will I be notified of my match and parking rewards?


Your organisation is the best place for the ins and outs of parking, and all the rules that you'll have to follow, so give them a call if you're unsure of what to do.

But if you still have trouble trying to find exactly where you'll be parking, contact support@liftango.com and we'll sort it out for you.