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Frequently Asked Questions

General Carpooling 10
  • Why should I start carpooling?
  • Why is Liftango only for certain groups?
  • Why do I have to use my university/company email address?
  • First time carpooler? Some etiquette tips for you!
  • I need a ride now!! Can you pick me up?
See all 10 articles
Matching Rides 5
  • Carpool Matching Guidelines
  • Help! We're in a hurry and can't match a ride!
  • Why am I shown rides that don't match my request?
  • Where can I find my ride history?
  • What Notifications will I receive for my Carpool and Parking Reward?
How to Use the App 15
  • Carpool User Sign Up - Mobile Application
  • Single Sign On (SSO)
  • Do I have to enable location services?
  • Manage My Vehicles in the Carpool App
  • How to Manage Carpool Requests and Trips
See all 15 articles
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