Carpool Matching Guidelines

Modified on Mon, 18 Nov, 2024 at 10:12 PM

Whether you are new to carpooling or a seasoned carpooler, these guidelines will serve as your roadmap for a successful carpooling experience.


NOTE: If both carpoolers select the same role, even with matching departure and arrival details, they will not be matched.


TABLE OF CONTENTS


Please see below for the carpool matching scenarios:


Carpool Matching Scenarios


Screenshots below shows a Public ride matching, but roles assignment shown below also applies for Private Rides requests.


  • If Carpooler 1 picks 'Rider' and Carpooler 2 picks 'Driver' Carpooler 1 stays as the Rider, and Carpooler 2 as the Driver, regardless of who initiated the request, and vice versa.


Carpooler  1Carpooler  2


  • If both carpoolers choose 'I don't mind' as their role, and Carpooler 1 submits the public ride request first, Carpooler 1 is automatically assigned as the driver.


Carpooler  1Carpooler 2


  • If Carpooler 1 chooses to be the 'Driver' and Carpooler 2 picked 'I don't mind', Carpooler 1 will automatically be assigned as the driver.


Carpooler  1
Carpooler  2


  • If Carpooler 1 chooses'I don’t mind' and Carpooler 2 picks 'Rider' then Carpooler 1 will automatically be assigned as the driver.


Carpooler  1
Carpooler  2





If there's any questions or inquiries, please don't hesitate to send us an email at support@liftango.com.


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