Overview


Liftango is committed to providing the most secure and seamless experience possible. To achieve this, the platform's authentication system is being upgraded to Auth0 Actions. This enhancement will improve the security and flexibility of the user login process.


What's Changing?


Auth0, Liftango's authentication provider, is transitioning from "Rules" to "Actions". While the current "Rules" system remains functional, "Actions" represents the latest and most advanced technology.  Actions provide greater control and flexibility, allowing for a more tailored and seamless user experience. This change will occur behind the scenes, with Liftango's development team managing all technical aspects of the transition.


What This Means for Users


This upgrade will be handled primarily by Liftango. However, to ensure a smooth transition, user participation will be requested for some quick testing after the migration is complete.



Testing Requirements (Post-Migration)


Following the migration, we kindly ask for your support in performing the following tests, as we do not have valid SSO logins on our end. Your validation is essential to ensure a smooth transition:


  • Login & Logout: Confirm that users can successfully log in and log out.
    • Mobile App Sign-Up: Verify that new account creation functions correctly.
    • Mobile App Sign-In: Ensure that existing users can log in without issues.
  • Password Reset (if applicable): Test the password reset process to confirm it works as expected.
  • Profile Information Update (if applicable): Check that users can update their profile details successfully.


When Will This Happen?


  • The migration is scheduled for [date].
  • If you foresee any concerns, please reach out by [response deadline].


Questions?


Liftango is available to assist with any questions or concerns.
Don't hesitate to get in touch with support@liftango.com for assistance.