This article provides new users a comprehensive introduction to the Carpool system, detailing its key components and functionalities to facilitate efficient and effective platform usage.
The article includes:
- Admin Portal
A breakdown of the portal, with details on:
- Introduction to the Portal
- Managing Users
- App and Carpooler Experience
An overview of the user journey, features, and functionalities designed to enhance the carpooling experience.
- Configuration Management
Managing carparks and related elements essential for the matching process.
- Tableau
Instructions on how to locate the first stage of help resources in Tableau.
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This article serves as a comprehensive guide for new users, providing a clear understanding of the key aspects of the Carpool platform.
Admin Portal
- Introduction to the Portal
- Managing Users
App and Carpooler Experience
- Carpool App Guide
- Why Should I Start Carpooling?
- First Time Carpooler? Some Etiquette Tips for You!
- Carpool and User Sign Up - Mobile Application
- Tips for Carpooling
- Do I have to enable location Services?
- Manage my Vehicles in the Carpool App
- How to Manage Carpool Requests and Trips
- Repeated Rides Feature
- Private Rides Feature
- Carpool Adding Extra Passengers
- Carpool Ride Statuses in the App
- Carpool In-App Messages and Notifications
- How do I check my Carpool Stats?
Configuration Management
- How to Switch Network
- How to Change a Carpool Network/Site
- How can I increase my chances of Carpooling?
- How to Start/Complete your Carpool Trip
- Why is Liftango only for Certain Groups?
- Why do I have to use my University/Company Email Address?
- Why wasn't I assigned a car park for my ride?
- What Notifications will I receive for my Carpool and Parking Reward?
- Parking Permits
Tableau
- Tableau Introduction Guide
- How do I create my Tableau online account and login?
- Where are the Tableau Reports and marking them as a Favourite?
- How to export data from Tableau and managing extracted dates
- PII (Personally Identifiable Information) Access
- Carpool - Tableau Reports
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