Whether you are new to carpooling or a seasoned carpooler, these guidelines will serve as your roadmap for a successful carpooling experience.
NOTE: Even if carpoolers share identical departure and arrival times and locations, they won't be matched if both of them have chosen the same role (for instance, if carpooler 1 and carpooler 2 both select the driver role).
TABLE OF CONTENTS
Please see below for the carpool matching scenarios:
Screenshots below shows a Public ride matching, but roles assignment shown below also applies for Private Rides requests.
- If Carpooler 1 chooses to be the 'Rider' and Carpooler 2 selects the 'Driver' role, Carpooler 1 will always be designated as the Rider, and Carpooler 2 as the Driver, regardless of which carpooler initiated the request. Conversely, if their roles are swapped, Carpooler 1 will assume the role of the Driver, and Carpooler 2 will still be the Driver.
Carpooler 1 | Carpooler 2 |
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- Both Carpooler’s role is ‘I don’t mind' and Carpooler 1 is first to submit the public ride request, Carpooler 1 is automatically assigned as the driver
Carpooler 1 | Carpooler 2 |
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- Carpooler 1 selected the role 'Driver' while Carpooler 2 picked the role ‘I don’t mind' and was the first to submit the ride request, then Carpooler 1 was automatically assigned as the driver.
Carpooler 1 | Carpooler 2 |
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- Carpooler 1 selected the role 'I don’t mind 'and was the first to submit the ride request while Carpooler 2 picked the role ‘Rider', then Carpooler 1 was automatically assigned as the rider.
Carpooler 1 | Carpooler 2 |
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You may also access some of the popular resources to assist you in beginning your carpooling journey and experiencing the numerous benefits it offers:
- Tips for Carpooling - First-time carpooler? Here are some etiquette tips for you!
- How to Create Carpool Booking - Step-by-step instructions on how to book rides.
- Private Rides Feature - This feature will allow you to send a carpool request to your desired companion. But please note that you can only get matched with one carpool user account but may still add a companion.
- Carpool - Adding Passenger/Companion - Step-by-step tutorial on adding extra passenger